Our refund policy is valid for 30 days from the date of purchase. If 30 days have passed since your purchase, we can’t offer you a full refund. To be eligible for a return, you are required to submit details on the online form provided on this page in regards to the use of the product.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer.
- Once you have completed the returns request form on this page of the website, we will be in contact with you to issue your refund.
- We hold the right to understand the reasons behind your request for the refund in order for us to gather data to improve our products.
- Each individual is only eligible for one refund in a 36-month cycle.